Details:

• 1+ year experience required handling high volume phone calls/emails
• Through effective email and phone communication, you will build the relationship between the customer and company while maintaining professionalism and enthusiasm.
• You will answer incoming customer questions related to products, quotes, and custom orders.
• You must be able to prioritize a high volume of calls and cases while meeting deadlines. Each interaction should remind our customers how important they are to us.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.